World InsurTech Report 2021

The World InsurTech Report 2021 from Capgemini and Efma explores the impact of exponential InsurTech growth and customer adoption on the insurance industry. Discover how insurers address this trend and should prepare for two scenarios we predict in the InsurTech era.

Download Report
World InsurTech Report 2021 Webcast

Watch an exclusive presentation on the World InsurTech Report 2021 as Denise Garth, Chief Strategy Officer at Majesco, and Danilo Raponi, Group Head of Innovation at Generali, joined Capgemini Insurance team to discuss the future of the insurance industry in the InsurTech era.

WATCH MORE
Accelerated demand for insurance protection

COVID-19 accelerated demand for insurance protection. But, in a departure from the past, policyholders now seek coverage from various non-traditional players, including InsurTechs and BigTechs. Policyholders are gravitating towards insurers that offer better “CARE,” where Convenience, Advice, and Reach are at the heart of designing and evaluating the effectiveness of their customer journey.

Read more
Increased InsurTechs presence

Tech giants and InsurTechs have secured unprecedented access to capital allocation from investors and are bolstering their digital capabilities, increasing their lead as innovation frontrunners to deliver the CARE equation — customer Convenience, Advice, and Reach, unlock analytics at scale and enhance customer engagement. InsurTech full carriers are transitioning from competitors to insurance incumbents, while InsurTech enablers enjoy healthy growth through collaboration at scale with established insurers.

Read more
Reach - critical insurance differentiator

As policyholder expectations evolve, InsurTechs are leveraging investor capital to create a reliable data and analytics foundation and maximize the benefits of AI/IoT solutions and API/open insurance enhancements to enrich their CARE equation delivery, with a focus on Convenience and Reach.

Read more
The new insurance value chain

To navigate today’s dynamic environment, Insurers are shifting from “doing digital” to “being digital.” The insurance value chain is evolving its monolithic, siloed approach to data and CX to become a modular and specialized value chain featuring harmonized customer experience. The new insurance value chain will feature two primary scenarios: insurance embedded as a value add within third-party ecosystems, and insurance with added value at the core of complex offerings.

Read more

Blogs

Smart technologies enable touchless endorsements in P&C insurance

Introducing smart technologies to the P&C endorsement process removes frictions that lead to a range of tangible business outcomes across the endorsements value chain.

Changing business dynamics drive insurers to a marketplace model

Changing business dynamics necessitates insurers to rethink their demand-generation methods to remain competitive.

InsurTech firms Challenge Traditional Insurers to Prioritize Innovation Over Scale

InsurTech firms’ deft use of advanced technology is disrupting existing insurance practices and business models in an industry that has traditionally relied on scale for success.

InsurTechs offer insurers R&D hub innovation

Collaboration with InsurTechs allows established insurers to introduce innovation within their organization while efficiently and cost-effectively enhancing digital agility.

“InsurTech” or the way to innovate and disrupt the Insurance Industry?

InsurTechs can help traditional insurers streamline processes and achieve operational efficiency with technology such as cognitive document processing.

World InsurTech Report 2021

The World InsurTech Report 2021 from Capgemini and Efma explores the impact of exponential InsurTech growth and customer adoption on the insurance industry. Discover how insurers address this trend and should prepare for two scenarios we predict in the InsurTech era.

Download now
cookies.

By continuing to navigate on this website, you accept the use of cookies.

Close

Close cookie information