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Introducing smart technologies to the P&C endorsement process removes frictions that lead to a range of tangible business outcomes across the endorsements value chain.
Raised in a digital world, Gen Z will require truly digital insurance offerings and new demand-generation techniques
Gen Z will prefer a complete digital experience with access to all products and services via a digital platform of choice.
Changing business dynamics necessitates insurers to rethink their demand-generation methods to remain competitive.
InsurTech firms’ deft use of advanced technology is disrupting existing insurance practices and business models in an industry that has traditionally relied on scale for success.
InsurTechs’ prime impact on the industry is enhancing established insurers’ capabilities.
InsurTechs can help traditional insurers streamline processes and achieve operational efficiency with technology such as cognitive document processing.
Points of View & Archive
World InsurTech Report 2020
The World InsurTech Report 2020 from Capgemini and Efma explores the changing business dynamics of the insurance industry – from the global pandemic underscoring the need for business resilience to BigTechs setting new standards for customer experience. The report highlights the need for insurers to adopt a new mindset and collaborate with ecosystem partners to innovate and build new capabilities that meet the digital needs of customers.Download now